Terms and Conditions
Last updated: 07-09-2023
Please read the following terms and conditions very carefully before using Our Services. By accessing and using Our Services you will acknowledge that you have read, understood, and agreed to these Terms and Conditions.
The domain name of the Website is owned and operated by WAKE YOUR DREAMS, with its registered office at {Insert Office Address here}
Acknowledgement and terms of use
By using Our Services and Website, You are bound by these Terms and Conditions. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service. If You disagree with any part of these Terms and Conditions then You may not access the Service.
Eligibility
You represent and warrant that you are over the age of 18. The Company does not permit those under 18 to use the Service.
User Account
If you create an account with Us, You are responsible for safeguarding and maintaining the confidentiality of Your account information and are solely liable for all activities under Your account.
User Conduct
You agree to utilize Our Website strictly in accordance with applicable laws and regulations. Any unlawful or prohibited purpose, including but not limited to infringement on intellectual property rights, engaging in fraudulent activities, and violation of any applicable laws is not permitted.
Privacy Policy
Your access to and use of the Service is conditioned on Your explicit acceptance of and compliance with Our Privacy Policy. Our Privacy Policy outlines the practices, policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website. Please read Our Privacy Policy carefully before using Our Service.
Links to Other Websites
Our Service may contain links to third-party websites or services. We do not endorse or have any control over and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content or services available on or through any such web sites or services. Your use of such sites is at your own risk.
Limitation of Liability
Limitation of Damages
Irrespective of any damages that You may incur, the collective liability of the Company and any of its suppliers, under any provision of these Terms, and Your exclusive recourse for all of the foregoing, shall be limited to the total amount actually paid by You through the Service in the event that You have not made any purchases anything through the Service.
To the maximum extent permitted by applicable law, under no circumstances shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages of any nature whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms). This applies even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy does not fulfil its essential purpose.
It is important to note that some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided “AS IS” and “AS AVAILABLE”, with all faults and defects, and without any warranty of any kind. The Company, its Affiliates, licensors, and service providers disclaim all warranties, express, implied, statutory, or otherwise, regarding the Service, to the fullest extent permitted by law. This includes, but is not limited to, any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranties arising from course of dealing, course of performance, usage, or trade practice.
The Company does not warrant or guarantee that the Service will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards, or be error-free or that any errors or defects can or will be fixed.
Furthermore, the Company and its providers do not make any representations or warranties of any kind, express or implied:
- regarding the operation or availability of the Service, or the information, content, materials, or products included in the Service
- that the Service will be uninterrupted or error-free
- that the information or content provided through the Service will be accurate, reliable, or current
- that the Service, its servers, the content, or e-mails sent by or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs, or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Severability and Waiver
Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the provisions will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will remain in full force and effect.
Waiver
Except as provided herein, Our failure to enforce or exercise any right or provisions of these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
Our Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Governing Law
These Terms & Conditions are governed by Indian law and you and we agree to submit to the non-exclusive jurisdiction of the Indian courts in respect of any matter arising hereunder. Your use of Our Service may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concerns or disputes about Our Service, You agree to first try to resolve the dispute informally by contacting the Company.
Termination
Without limiting any other rights We may have, We may cancel or suspend access to the Website if You breach any of these terms of use.
Changes
Any changes We may make to these Terms & Conditions in the future will be posted on this page and, where appropriate, notified to You. Please check for any updates or changes to these Terms & Conditions.
Contact Us
If you have any questions about Our Terms & Conditions Policy, please contact us at info@wakeyourdreams.in
Privacy Policy
Effective Date: 7-09-2023
Our website address is: https://wakeyourdreams.in/
WAKE YOUR DREAMS recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://wakeyourdreams.in/ and other online and offline sources. By visiting and/or using our website, you agree to this Privacy Policy
Interpretation
In this Privacy Policy, the terms "we," "us," and "our" refer to WAKE YOUR DREAMS. "You" or “Your” refers to the individual using our website, services, or products.
Definitions
Account means a unique account created for You to access Our Service or parts thereof.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) pertains to Wake Your Dreams.
Cookies are files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among their various functions.
Country refers to India.
Device refers to any device capable of accessing the Service, such as a computer, a cellphone or a digital tablet.
Personal Data refers to any information linked to an identified or identifiable individual.
Service refers to the Website.
Service Provider refers to any natural or legal person processing data on behalf of the Company. This encompasses third-party companies or individuals employed by the Company to facilitate the Service on behalf of the Company, perform services related to the Service or assist the Company in analysing how the Service is used.
Third-party Social Media Service refers to any website or social network website through which a User can log in or create an account to use the Service.
Usage Data pertains to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Wake Your Dreams, accessible from https://wakeyourdreams.in/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collection of Data and Types of Data Collected
Personal Information
We may collect personal information such as Your name, email address, phone number, and shipping address when You make a purchase, subscribe to Our newsletter, or interact with Our website.
Payment Information
We may collect payment information, including credit card details, to securely process Your purchases.
Usage Data
We may gather information about Your visit to Our website, including the pages viewed, time spent, and Your IP address.
Information and Retention of Personal Data
Use of Personal Data
Your Personal Data may be used to process orders, provide customer support, and send You updates and promotions related to Our brand. We will never sell or share Your information with third parties without Your consent.
Data Retention
We retain Your Personal Data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. We will also retain Usage Data for internal analysis purposes.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed at the Company's operating offices and other locations where the parties involved in the processing are located. This means that this information may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless adequate controls, including the security of Your data and other personal information, are in place.
Disclosure of Your Personal Data
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Other legal requirements
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Third-Party Data
Third-Party Services
We may use Third-Party Services for payment processing, analytics, and marketing. These providers have their own privacy policies and practices.
Third-party Social Media Services
We permit You to create an Account and log in to use Our Service through the following Third-Party Social Media Services:
- X (Formerly Twitter)
Should You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Your Personal Data associated with Your Third Party Social Media Service account, such as Your name, Your email address, Your activities or Your contact list associated with that account. By providing such information and Personal Data, You grant the Company permission to use, share, and store it in accordance with this Privacy Policy.
External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage You to review their privacy policies.
Cookies
We employ cookies to collect information about Your browsing experience on Our website. You can disable cookies in Your browser settings, but this may affect Your site experience. We may also use web beacons, tags, and other tracking technologies to analyze trends, administer the site, and gather demographic information.
Cookies or Browser Cookies
A cookie is a small file placed on Your device. You can instruct Your browser to refuse all Cookies or to indicate when one is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service.
Flash Cookies
Certain features of Our Service may employ locally stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on Our Service.
Web Beacons
Certain sections of Our Service and Our emails may contain small electronic files known as Web Beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.
Security
We employ reasonable security measures to protect Your Personal Data. Nevertheless, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
Changes to Privacy Policy
We may update this Privacy Policy to reflect changes in Our practices or for legal reasons. We will notify You of any changes by posting the revised policy on Our website
Contact Us
If You have any questions or concerns regarding Our Privacy Policy, please contact us at info@wakeyourdreams.in
Thank you for trusting WAKE YOUR DREAM with your personal information.
Return and Refund Policy
Last updated: 07-09-2023
Thank You for shopping with Wake Your Dream.
We value Your trust and satisfaction. Please read our Return and Refund Policy carefully to understand Your rights and obligations regarding returns, cancellations, and refunds. This policy applies to orders placed on Our website https://wakeyourdreams.in/.
Order Cancellation Rights
Cancellation Period
You have the right to cancel Your order within 7 days of placing it. After this period, cancellations may not be possible as We strive to process and ship Your order promptly.
How to Cancel
To cancel an order, please contact Our team at info@wakeyourdreams.in as soon as possible. Provide Your order details, and We will assist You with the cancellation process.
We will reimburse You no later than 7 days from the day on which We receive the returned goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
Eligibility
We accept returns provided they meet the following conditions:
- The return request is initiated within 7 days of receiving the product.
- The product remains in its original condition with all tags, labels, and packaging.
- The product has not been subjected to wear, alteration, washing, or any form of damage.
Non-eligibility
We do not accept returns under the following conditions:
- Products that have been made to Your specifications or are clearly personalised.
- Products which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- Products that, following delivery, have become inseparably mixed with other items.
Please note that We reserve the right to exercise Our discretion in refusing returns of any merchandise that does not meet the above return conditions at Our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us.
We cannot be held responsible for damaged or lost products in return shipment. Therefore, We recommend You use an insured and trackable mail service.
Please refer to sizing charts for product sizing as many WAKE YOUR DREAMS products are oversized and androgynous. Exchanges on size will not be facilitated once ordered.
Return Shipping
You are responsible for both the return shipping costs and the risk associated with returning the product to Us unless the return is due to a damaged or defective item.
Return Processing
Upon receiving Your return, Our team will inspect the product to ensure it complies with Our return conditions. If the return meets Our criteria, We will process Your refund or replacement within 7-10 business days.
Damages and Issues
We take great care in packaging and shipping Our products. However, if You receive a damaged or defective item, or if there is an issue with Your order, please contact Our team.
Returns for Damaged or Defective Items
If the product is damaged or defective, We will offer a replacement or refund, including shipping costs, once We have received and inspected the returned item.
Gifts
In the event that products were designated as gifts during the purchase and then shipped directly to You, You will be entitled to receive a gift credit corresponding to the value of Your return. Upon receiving the returned product, a gift certificate will be promptly mailed to You.
If the products were not designated as a gift during the time of purchase or if the gift giver had the Order shipped to their own address, the refund will be sent to the gift giver.
If You received an item as a gift and wish to initiate a return or exchange, please contact Our team for assistance. We will work with You to process the return or exchange based on Our return policy.
Shipping Policy
We process orders promptly upon receipt and endeavour to expedite delivery. In the event of any reason for us not being able to process Your order or any unforeseen delays, We will get in touch and keep You informed or refund accordingly in store credit.
Shipping Times
Shipping Pan India is provided to You without charge on Our part. We are committed to ship shipping orders within 5 to 7 business days of order confirmation. Shipping times may vary based on Your location within India. You will receive a shipping confirmation with tracking details once Your order is dispatched.
Shipping Charges
International shipping entails a flat shipping fee that can be viewed at the time of placing the order and in all order-related emails. This charge shall not be refunded if an item is returned. Shipping charges are calculated based on the destination and total order value. You can review the shipping charges during the checkout process before completing Your purchase.
Shipping Address
Please ensure that Your shipping address is accurate and complete. We are not responsible for any delays or losses resulting from incorrect or incomplete shipping information provided by You.
Delays and Force Majeure
While We make every effort to meet Our shipping commitments, please note that unforeseen circumstances, including natural disasters or other force majeure events, may affect delivery times. We will communicate any significant delays to Our customers promptly.
Wake Your Dream reserves the right to update and modify this Return and Refund Policy as needed. Please check Our policy periodically for any updates
Contact Us
If you have any questions about Our Returns and Refunds Policy, please contact us at info@wakeyourdreams.in